Employment Join the DECC team The Duluth Entertainment Convention Center accommodates world-class events spanning conventions, sports, concerts, arts and entertainment. You can be a part of the energy. We are hiring DECC employees who can be critical to the success of hockey games, symphonies, trade shows, wrestling matches, conventions, galas, ballet performances, concerts and more. Work at the epicenter of entertainment in. Apply to join our team today. Full Time Positions Part Time Positions Job Application Why you’ll love working at the DECC: Health insurance (full-time employees) Dental insurance (full-time employees) PERA (Public Employee Retirement Association) Deferred Comp (547 retirement plan) Paid vacation and sick leave – even for Part-Time employees Flex spending plan (full-time employees) Employee Assistance Program We are environmentally-focused, diverting over 50% of waste from the landfill between our comprehensive recycling, composting, and reusable programs. We offer all employees access to our wellness program, including fitness center, free exercise classes and additional wellness incentives. Free Parking Opportunities for advancement Full-time openings As of 06/19/19 There are no full-time openings at this time. Part-time openings As of 06/19/19 AFTERNOON RECEPTIONIST (Part Time) The Duluth Entertainment Convention Center accommodates world-class events spanning conventions, sports, concerts, arts and entertainment. Be a part of the energy as our afternoon Receptionist. This position is the front line of customer service at the DECC. The receptionist will greet clients in the business office, answer and direct incoming calls, and provide clerical support to various departments. Responsibilities include: • Welcome on-site visitors, and direct to appropriate personnel. • Answer incoming telephone calls. • Provide information about organization to visitors or callers with inquiries. • Monitor visitor access and issue keys when required. • Accept payments for services and products. • Sell, distribute, and log parking passes. • Record incoming payments in daily log. • Distribute paychecks on paydays. (Alternate Fridays) • Receive, sort, and distribute mail, packages, lost and found items, and faxes. • Schedule/prioritize runner for daily runs as requests are received. • Create and print memos, correspondence, reports, faxes and other documents as necessary. • Perform other clerical duties such as filing, photocopying and collating. • Prepare coffee in the morning and throughout the day. • Ensure reception area is kept neat and brochures stocked. Preferred skills or experience: • High school diploma or GED • One-year receptionist experience or training • Knowledge of Microsoft Office: Word, Excel, and Outlook • Comfortable operating office equipment – fax, photocopier, printer, etc. • Excellent customer service skills in listening and communication • Strong attention to detail Why you’ll love working at the DECC: • Paid time off • PERA (Public Employee Retirement Association) • Deferred Comp retirement plan (547 plan) • Free employee assistance program • We are environmentally-focused, diverting over 50% of waste from the landfill between our comprehensive recycling, composting, and reusable programs • DECC Wellness Program including fitness center, free exercise classes and additional wellness incentives • Free Parking Salary and Schedule: As Afternoon Receptionist, hours are 12:30pm to 5:00pm Monday through Friday. AM – 7:45am to 12:30pm PM – 12:30pm to 5:00pm Hours may be switched or changed between receptionists at mutually agreed upon times. Starting Wage: $11.00/hour CATERING SERVER (part-time, event driven) Summary Be a part of the energy for our variety of weddings, banquets, and other events as a Catering Server. This role is a part-time position perfect for an outgoing, customer-service oriented candidate with serving experience. • Serve meals to guests during catered events. • Maintain a high degree of customer service when performing duties. • Set tables prior to events, including dishes, tableware, napkins, etc. • Serve food and drinks from kitchen and/or service areas. • Answer questions and assist guests regarding food and service. • Relay special requests to kitchen. • Clear and/or reset tables at conclusion of each course or meal. • Other duties may be assigned. Schedule The availability of shifts primarily depends on events in the building. Shifts generally last 6 to 10 hours and could begin at any time during the day, generally from 6:00 a.m. to 6:00 p.m. We do not typically schedule an ending time, but we can give you an estimate of your ending time. When large events requiring a large staff are planned, you will be asked to keep your scheduling availability open. Starting Wage: $9.86/hour plus gratuities CUSTODIAL SERVICES (part-time union, event driven) Clean windows and bathrooms, sweep, mop, and ensure that all DECC facilities are clean and welcoming. This is a physical job – While performing the duties of this job, the employee is required to stand, walk, stoop, kneel, crouch, crawl, move at least 50 pounds with or without assistance. Must have a great attitude and work ethic; be able to work as a team and independently; and have a demonstrated history of working well with co-workers and guests. Shifts are typically 8 hours; 3 to 5 shifts per week; shifts are typically during the day but can also be scheduled occasionally afternoons and/or evenings because of an event driven schedule. This union position requires a pre-employment drug and physical testing. Pay increase at 6 months of employment and after completion of 1 year probationary period. Starting Wage: $10.74/hour PARKING DIRECTOR (part-time, event driven) • Parking director performs assigned duties outdoors either in the lot area or in the parking ramp during all weather conditions ensuring traffic flows in and out of the DECC facility in a efficient and safe manner. The director may also be assigned to collect parking fees from the parking booth. • Ability to stand/walk for long periods of time while assisting in directing traffic in all weather conditions. • Collect fees from guests and assist guests from enclosed parking booth. • Preferred experience in customer service or related field and some cash handling experience but not necessary. • Must have a flexible availability for event driven schedule (usually 15-20 hrs wkly). Starting Wage: $10.20/hour SERVING ASSISTANT (part-time, event driven) • Assist in clean up after meals served and wash equipment. • Assist with plating meals, when required. • Cooperate and assist team workers with other projects as assigned. • Able to deal with frequent change, delays, or unexpected events. • Respond courteously and promptly to customer needs. • Observe sanitation, safety and security procedures. • While performing the duties of this job, you are required to stand and to use your hands to prepare food. You must frequently lift and/or move up to 35-40 pounds • The availability of shifts primarily depends on events in the building. Shifts generally last 4 to 8 hours and can occur at any point during the day, from 8:00 a.m. to 10:00 p.m. or any time in between. We do not schedule an ending time. Starting Wage: $9.86/hour plus gratuities (currently multiple openings) Job Application Human Resources Contact Information Human Resources 350 Harbor Drive Duluth, MN 55802 If you have questions, please contact Cheryl Oland in Human Resources at jobs@decc.org or 218-722-5573. Business Office Hours: Monday through Friday, 8am to 5pm Location: The DECC Business Office is located at Entrance D. You can find maps and directions here.
