Employment Join the DECC team The Duluth Entertainment Convention Center accommodates world-class events spanning conventions, sports, concerts, arts and entertainment. You can be a part of the energy. We are hiring DECC employees who can be critical to the success of hockey games, symphonies, trade shows, wrestling matches, conventions, galas, ballet performances, concerts and more. Work at the epicenter of entertainment in. Apply to join our team today. OPEN INTERVIEWS August 22 12:00-1:30pm 4:00-5:30pm Full Time Positions Part Time Positions Job Application Why you’ll love working at the DECC: Health insurance (full-time employees) Dental insurance (full-time employees) PERA (Public Employee Retirement Association) Deferred Comp (547 retirement plan) Paid vacation and sick leave – even for Part-Time employees Flex spending plan (full-time employees) Employee Assistance Program We are environmentally-focused, diverting over 50% of waste from the landfill between our comprehensive recycling, composting, and reusable programs. We offer all employees access to our wellness program, including fitness center, free exercise classes and additional wellness incentives. Free Parking Opportunities for advancement Full-time openings As of 08/05/19 FACILITY ENGINEER (full-time union) DECC Building Engineers perform highly skilled work in maintaining, repairing, installing, operating, and/or adapting heating systems, air conditioning, air handlers, ice plants, plumbing, Johnson Control Systems, electric motors, compressors, ammonia systems, pressure vessels and emergency generators. Building Engineers also monitor fire alarm systems, elevators, escalators. A Building Engineer is expected to exercise a wide degree of independent discretion in the execution of his or her duties. Other duties as assigned. Benefits Full time union benefit package. Education/Experience Required Graduation from a technical trade school or equivalent education and five years related experience is preferred. Excellent HVAC, mechanical, plumbing and electrical skills Intermediate computer skills Finalist applicants must pass a written test of general mechanical knowledge Required Licenses or Certifications Valid MN Driver’s License (any class) EPA Certified preferred Boiler operator license preferred Physical Requirements Must be able to stand, walk and sit. Must be able to climb, crawl and work in awkward or cramped positions. Required to climb up to 50’ on a ladder or mechanical lift device. Required to move objects or loads up to 100 lbs., e.g. 55-gallon drums, pumps, motors, sacks of CaCl2, etc. Work Environment Some work is performed indoors, some is performed outdoors. Some aspects of this job may be noisy, hot, and dirty and/or require safety gear. Engineers may be exposed to extremes of temperature, heights, confined spaces, loud noise, electric parts and moving parts. Schedule This is a full-time, 40 hour-per-week position. Shifts are typically 8 hours. The engineering department schedules people on all three shifts, and some swing shifts will be required. Engineers will be required to work days, evenings, weekends and/or holidays. Starting wage: 2019 Union Contract Wage Part-time openings As of 08/09/19 SUITE SERVER (part-time, event driven) Be a part of the energy in AMSOIL Arena as a Suite Server. This role is a part-time, event driven position great for students or those seeking a secondary income. Responsibilities include: • Provide exceptional food and beverage service to guests • Set up, monitor, and serve buffet line • Perform opening and closing duties • Assist with all catering functions Experience: • At least one-year experience of food and beverage service • Bartender knowledge preferred • Detail oriented and able to perform independently • Strong communication skills • Pleasant and positive personality Schedule: Must be committed to UMD Hockey schedule and future entertainment events scheduled. Typical hockey shifts are 7.5 hours for a men’s game and 6 hours for a women’s game. Shifts for a Men’s game starts at 4pm. Start time for Women’s games vary, days or evenings. Starting Wage: $9.86/hour plus gratuities CATERING SERVER (part-time, event driven) Summary Be a part of the energy for our variety of weddings, banquets, and other events as a Catering Server. This role is a part-time position perfect for an outgoing, customer-service oriented candidate with serving experience. • Serve meals to guests during catered events. • Maintain a high degree of customer service when performing duties. • Set tables prior to events, including dishes, tableware, napkins, etc. • Serve food and drinks from kitchen and/or service areas. • Answer questions and assist guests regarding food and service. • Relay special requests to kitchen. • Clear and/or reset tables at conclusion of each course or meal. • Other duties may be assigned. Schedule: The availability of shifts primarily depends on events in the building. Shifts generally last 6 to 10 hours and could begin at any time during the day, generally from 6:00 a.m. to 6:00 p.m. We do not typically schedule an ending time, but we can give you an estimate of your ending time. When large events requiring a large staff are planned, you will be asked to keep your scheduling availability open. Starting Wage: $9.86/hour plus gratuities CUSTODIAL SERVICES (part-time union, event driven) Clean windows and bathrooms, sweep, mop, and ensure that all DECC facilities are clean and welcoming. This is a physical job – While performing the duties of this job, the employee is required to stand, walk, stoop, kneel, crouch, crawl, move at least 50 pounds with or without assistance. Must have a great attitude and work ethic; be able to work as a team and independently; and have a demonstrated history of working well with co-workers and guests. Shifts are typically 8 hours; 3 to 5 shifts per week; shift times vary between day and evening and are determined by event schedule. This union position requires a pre-employment drug and physical testing. Pay increase at 6 months of employment and after completion of 1 year probationary period. Starting Wage: $10.74/hour PARKING DIRECTOR (part-time, event driven) • Parking director performs assigned duties outdoors either in the lot area or in the parking ramp during all weather conditions ensuring traffic flows in and out of the DECC facility in a efficient and safe manner. The director may also be assigned to collect parking fees from the parking booth. • Ability to stand/walk for long periods of time while assisting in directing traffic in all weather conditions. • Collect fees from guests and assist guests from enclosed parking booth. • Preferred experience in customer service or related field and some cash handling experience but not necessary. • Must have a flexible availability for event driven schedule (usually 15-20 hrs wkly). Starting Wage: $10.20/hour SERVING ASSISTANT (part-time, event driven) • Assist in clean up after meals served and wash equipment. • Assist with plating meals, when required. • Cooperate and assist team workers with other projects as assigned. • Able to deal with frequent change, delays, or unexpected events. • Respond courteously and promptly to customer needs. • Observe sanitation, safety and security procedures. • While performing the duties of this job, you are required to stand and to use your hands to prepare food. You must frequently lift and/or move up to 35-40 pounds • The availability of shifts primarily depends on events in the building. Shifts generally last 4 to 8 hours and can occur at any point during the day, from 8:00 a.m. to 10:00 p.m. or any time in between. We do not schedule an ending time. Starting Wage: $9.86/hour plus gratuities (currently multiple openings) CONCESSION STAND ATTENDANT (part-time, event driven) Serve customers from a clean and well-stocked concession stand. Be familiar with and able to discuss with customers entire concessions menu and prices. Itemize totals for service on cash register and accepts payment and makes accurate change. Prepare popcorn, hot dogs, nachos, beverages and other concession stand items. Stock and replenish condiments. Cooperate and assist team workers in execution of duties. Cleans counters and wash equipment. ICE CREAM SCOOPER (part-time, event driven) Serve customers from a clean and well-stocked stand. Be familiar with and able to discuss with customers menu options and prices. Itemize totals for service on cash register and accepts payment and makes accurate change. Stock and replenish stand as needed. Cooperate and assist team workers in execution of duties. Clean coolers and wash equipment. GUEST SERVICE ATTENDANT (part-time, event driven) Responsible for creating a professional first impression of Duluth and the DECC with all guests. Remain highly visible and approachable during events to assist patrons. Work as a team with other Guest Service Attendants to perform duties in the most professional manner possible. Assist patrons find assigned seats and resolve any ticketing or seating problems politely and effectively. Deal discretely and sensibly with disruptive or dissatisfied patrons. Maintain security of events by allowing authorized access only. Work with Duluth Police and/or security as needed. Distribute programs to patrons. Check tickets and show patrons to seats. Direct patrons to facilities such as restrooms and telephones. Help patrons search for lost articles. BARBACK (part-time, event driven) Assist Bartenders and Bar Manager in their duties as needed. Inspect equipment and inventories to ensure the smooth operation of bar events at the DECC. Ensure complete set-up, stocking and strike of portable and permanent bars. Work as a team with other DECC employees to perform duties in the most professional manner possible. TICKET OFFICE AGENT (part-time) Provide all guests a positive first impression by offering superior customer service Accurately operate the Ticketmaster computer ticketing system to sell tickets Communicate with guests available ticketing locations, offer options, print will-call tickets and assist guests with problem resolutions Provide information regarding events and facilities both in person and on the telephone Accept payments via cash, check or credit card. Cash handling and accounting skills preferred Balance cash drawer at the end of the day and perform daily recaps Ability to work flexible hours including nights, weekends and holidays based on the event schedule Physical Demands: The employee is regularly required to move around the facility or to stand or sit for long hours during events TECHNICAL SERVICES (part-time, event driven) Set-up, strike and maintenance of electrical portable wiring and equipment for events Must be able to coordinate Technical Services Manager work load without supervision Make minor adjustments and repairs to equipment, and notify Technical Services Manager when appropriate Position, install and connect equipment such as microphones, amplifiers and lights Maintenance and replacement/repair of DECC lighting network Assist in providing courteous direction and information to guests and vendors Job Application Human Resources Contact Information Human Resources 350 Harbor Drive Duluth, MN 55802 If you have questions, please contact Cheryl Oland in Human Resources at firstname.lastname@example.org or 218-722-5573. Business Office Hours: Monday through Friday, 8am to 5pm Location: The DECC Business Office is located at Entrance D. You can find maps and directions here.