Employment Join the DECC team The Duluth Entertainment Convention Center accommodates world-class events spanning conventions, sports, concerts, arts and entertainment. You can be a part of the energy. We are hiring DECC employees who can be critical to the success of hockey games, symphonies, trade shows, wrestling matches, conventions, galas, ballet performances, concerts and more. Work at the epicenter of entertainment in. Apply to join our team today. Full Time Positions Part Time Positions Job Application Why you will enjoy working at the DECC: Health insurance (full-time employees) Dental insurance (full-time employees) PERA (Public Employee Retirement Association) Deferred Comp (547 retirement plan) Paid vacation and sick leave – even for Part-Time employees Flex spending plan (full-time employees) Employee Assistance Program We are environmentally-focused, diverting over 50% of waste from the landfill between our comprehensive recycling, composting, and reusable programs. We offer all employees access to our wellness program, including fitness center, free exercise classes and additional wellness incentives. SmartDollar Budgeting Tools Free Parking Opportunities for advancement Full-time openings As of 01/15/20 2nd SHIFT FOREPERSON (full-time, union) Summary This full-time union position offers an exciting, collaborative environment while managing the building service operations for events and facility maintenance. The Second Shift Foreperson will support the Building Services Director to ensure DECC standards are in place for venue readiness, technical requirements, safety, and facility cleanliness. Responsibilities include • Manage venue preparation for all events: event set up, greet clients, monitor events once up and running, tear down of each event. • Assist in the execution of all DECC events • Ensuring technical requirements are met for each event • Ensuring safety requirements are met for each event • Directly supervise and work along-side venue support staff • Anticipate and resolve guest, department and venue issues as needed • Provide excellent customer service • Additional duties as assigned Preferred skills or experience • Degree or two years minimum in a hospitality or retail leadership role • Self-starter, ability to manage independently and be part of an involved team of department heads and support staff • Excellent communication • Ability to organize a varied staff, and a variety of equipment and venue resources • Knowledge of cleaning equipment, and mechanical devices, and Audio-Visual equipment • Mechanically inclined – ability to repair or know when something needs to be repaired • Ability to learn and operate forklifts, man lifts, and other various equipment Salary and Schedule Union Wage: $21.22/hour This is a full-time union position. Compensation is defined in the contract between the DECC and the International Union of Operating Engineers, Local 70. The typical shift of the 2nd Shift Foreperson would be 2pm-10:30pm with slight variations based on events. Part-time openings As of 01/15/20 SAFETY COORDINATOR (part time, 5 – 10 hours a week) This part time position offers an excellent opportunity to coordinate and further the DECC’s mission of being a safe and sustainable work place. The Safety Coordinator will support Human Resources and DECC administration in keeping safe work place for over 400 employees. Responsibilities include: Regularly distribute safety information to DECC staff Lead bi-monthly Safety Committee meetings Assist the human resource manager with organizing safety related spread sheets Assist DECC staff by answering safety related questions and requests Assist management with ensuring the DECC is compliant and up to date with safety standards Additional duties as assigned Preferred skills or experience: Self-starter, ability to work independently and be part of an involved team of department heads and support staff Excellent communication Experience with Microsoft Office, Excel, and Power Point Ability to lead meetings A passion for safety Salary and Schedule: This is a part-time position that can range from 5 – 10 hours a week. The position features a flexible schedule. Starting Wage: $14.00/hour CONVENTION SET UP (part-time, union) Summary Responsible for ensuring proper event set-up, tear-down and general tidiness of facility in accordance with the DECC’s standards, safety and policies. Must be a team player with a positive attitude. Essential Duties and Responsibilities include the following. Other duties may be assigned. Performs all duties in a professional, productive manner with emphasis on guest satisfaction, to ensure successful operation of the DECC. Prepare tables for convention sets, including using a staple gun and push-carts. Sets up and remove tables and chairs. Set up and remove pipe and drape, risers, staging and other portable convention equipment for all types of DECC events. Ensures proper storage of all equipment. Install meeting room and catering table set-ups. Use pallet-jack. Set up and dismantle trade show booth events Open and secure event rooms as needed Assist DECC customers in the set-up of their events Assists in providing courteous help and/or directions to guests, the public and vendors. Shifts are typically 8 hours and scheduled for 3-5 days per week. Competencies The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Teamwork – Balances team and individual responsibilities. Customer Service – Responds to requests for service and assistance. Diversity – Promotes a harassment-free workplace. Quality – Demonstrates accuracy and thoroughness. Safety and Security – Uses equipment and materials properly. Education and/or Experience High school diploma or general education degree (GED); with one to three months related experience and/or training or equivalent combination of education and experience. Physical Requirements The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is required to stand, walk, stoop, kneel, crouch, crawl, use hands to touch, manipulate or feel, talk and hear. The employee must regularly lift and/or move up to 25 pounds, frequently lift and/or move up to 50 pounds and occasionally lift and/or move up to 100 pounds. Work Environment The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently exposed to moving mechanical parts. The employee is occasionally exposed to wet and/or humid conditions and is occasionally required to be exposed to outside weather conditions. The noise level in the work environment is usually moderate and occasionally loud. Benefits Hourly Union Benefit Package Starting Wage: $10.95/hour OVERNIGHT LABORER (part-time union) Summary Responsible for ensuring proper event set-up and tear-down, general cleaning of facility in accordance with the DECC’s standards safety and policies. Must be a team player with positive attitude. Essential Duties and Responsibilities Sets up / tear down of tables, chairs and trade booths as needed. Ensures proper storage of all equipment. Clean rooms, hallways, lobbies, lounges, restrooms, corridors, elevators, stairways, locker rooms, arena and work areas. Sweep, scrub, wax and polishes floor. Clean rugs, carpets, upholstered furniture and draperies. Wash walls, ceilings and woodwork. Empty wastebaskets, empty and clean ashtrays. Transport trash and waste to disposal area. Replenish bathroom supplies. Use pallet-jack. Duties assigned by Manger as required Shifts are typically 8 hours and scheduled for 3-5 days per week. Competencies The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Teamwork – Balances team and individual responsibilities. Customer Service – Responds to requests for service and assistance. Diversity – Promotes a harassment-free workplace. Quality – Demonstrates accuracy and thoroughness. Safety and Security – Uses equipment and materials properly. Education and/or Experience High school diploma or general education degree (GED); with one to three months related experience and/or training or equivalent combination of education and experience. Physical Requirements The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is required to stand, walk, stoop, kneel, crouch, crawl, use hands to touch, manipulate or feel, talk and hear. The employee must regularly lift and/or move up to 25 pounds, frequently lift and/or move up to 50 pounds and occasionally lift and/or move up to 100 pounds. Work Environment While performing the duties of this job, the employee is frequently exposed to moving mechanical parts. The employee is occasionally exposed to wet and/or humid conditions and is occasionally required to be exposed to outside weather conditions. The noise level in the work environment is usually moderate and occasionally loud. Schedule Required to work the overnight shift, including on weekends and holidays A person in this position works approximately 30 to 32 hours per week. Average shift is approximately 8 hours per day; shifts have lasted as long as 12 hours Benefits Hourly union benefit package. Starting Wage: $10.95/hour CONCESSION STAND ATTENDANT (part-time) Summary Using fantastic customer service, the Concession Stand Attendant serves food and beverages, takes payment and gives accurate change to customers at concession stands by performing the following duties: Essential Duties and Responsibilities include the following. Other duties may be assigned. Serve customers from a clean and well-stocked concession stand. Be familiar with and able to discuss with customers entire concessions menu and prices. Itemize totals for service on cash register and accepts payment and makes accurate change. Prepare popcorn, hot dogs, nachos, beverages and other concession stand items. Stock and replenish condiments. Cooperate and assist team workers in execution of duties. Cleans counters and wash equipment. Education and/or Experience No prior experience or training required. Physical Demands While performing the duties of this job, you will be required to stand; use hands to prepare food and handle money, talk and hear. You will frequently lift and/or move up to 25 pounds. Work Environment While performing the duties of this job, you will be frequently exposed to wet and/or humid conditions and moving mechanical parts. You will occasionally be exposed to extreme cold and extreme heat. The noise level in the work environment is usually moderate, but can occasionally be extremely loud (during events). Earplugs are available through your supervisor. Uniform Uniform T-shirt provided, nice pants are preferred. Schedule UMD hockey games are our primary concessions business and require that all concession stands be open. Concessions and Ice Cream staff must commit to working UMD hockey games as a minimum monthly schedule. Seniority is a consideration in scheduling and an attempt is made to schedule all employees an equal number of shifts. • Shifts are generally 4 to 6 hours and are generally nights and weekends. • Busiest time is hockey season (October through February), slowest time is during the summer. • UMD hockey games are Friday and Saturday nights. Shift is usually 5:15 p.m. to 10:00 p.m. • High school hockey games are Tuesday and Thursday nights. • Other concessions events include concerts, plays, craft shows, Home Show, Sport Show and circus. Starting Wage: $10.00/hour (REQUIRES Friday/Saturday evening availability) TECHNICAL SERVICES ATTENDANT (part-time) Summary Prepares, operates and maintains DECC-owned audiovisual, sound and lighting equipment at the Duluth Entertainment Convention Center (DECC) by performing the following duties: Essential Duties and Responsibilities (additional duties may be assigned) Set-up, strike, and maintain electrical portable wiring and equipment for events. Independently coordinates work load assigned by managers. Makes minor adjustments and repairs to equipment. Positions, installs, and connects equipment such as microphones, amplifiers, and lights. Maintains and replaces/repairs DECC lighting network. Assists in providing courteous direction and information to guests and vendors. Must have General knowledge or interest in electrical, sound, lighting and computer systems. Ability to deal with frequent change, delays, or unexpected events. Demonstration of accuracy in work and ability to follow safety and security procedures. Ability to effectively present information to customers, clients, and other employees of the organization. Physical Demands Frequently required to stand, walk, climb, balance, stoop, kneel, crouch, or crawl. Must frequently lift and/or move up to 50 pounds and occasionally lift and/or move over 100 pounds. Work Environment While performing the duties of this Job, the employee is frequently exposed to moving mechanical parts; high, precarious places and risk of electrical shock. The employee is occasionally exposed to wet and/or humid conditions; outside weather conditions and extreme cold. The noise level in the work environment is usually moderate and occasionally loud. Schedule Part-time event-driven schedule. This position will have day, afternoon or evening shifts scheduled on various days of the week. Approximately 15-25 hours per week. Starting Wage: $12.00/hour BUILDING MAINTENANCE (part-time, union) Summary The Maintenance crew assists the Maintenance Foreperson in all aspects of building maintenance, upkeep and repair. Required to work on a team and independently. Expectations may include the following. Other duties may be assigned. Carry tools and equipment to and from storage and working areas. Repair and maintain wood, glass and metal doors and door hardware. Drill and break up concrete. Clean machines with sandpaper, solvent, and wiping rags to prepare surfaces for painting. Oil and grease machines and equipment. Receive written work orders or verbal instructions from supervisor. Cut grass and trim weeds on DECC property. Dig flower beds and plant flowers. Clean internal areas, including buffing, dusting, sweeping, and mopping. Empty trash cans and consolidates trash for weekly pickup. Paint interior walls and trim. Repair parking lot and sidewalks with asphalt, cold patching materials and/or concrete. Operate snow removal equipment to maintain parking lots and sidewalks, including Bobcat, utility truck with plow and shovels. Maintain and repair buildings’ plumbing and electrical systems, including replacing worn or defective parts such as switches, gaskets or fuses. Repair or replace building brick, stone, and concrete. Maintain and repair wood parts of buildings. Replaces worn or damaged parts such as hoses, blades, wiring, and belts, in machines and equipment such as trucks, sweepers, Zambonis, mowers, scrubbers, etc. Clean work areas, tools, and equipment. Performs other routine duties. Assists other departments as needed. Education and/or Experience Must have experience in a wide variety of maintenance areas, including construction, carpentry, plumbing, painting, roofing, equipment use, etc. Must know and practice safe work practices. Physical Demands Must be able to lift and/or move up to 75 pounds with or without assistance. You must be able to climb, balance, stoop, kneel, crouch, or crawl. Work Environment The work environment varies widely. You may be working indoors or outdoors in all types of weather. You will be exposed to wet and/or humid conditions; moving mechanical parts; high, precarious places; outside weather conditions; extreme cold; extreme heat and risk of electrical shock. You may be required to work in cramped quarters for extended periods of time. The noise level in the work environment can be very loud. Schedule Schedule may vary due to events in the building, but must have availability seven days a week from 7:00 a.m. to 3:30 p.m. Starting Wage: $10.95/hour CONCESSIONS FRY COOK/PIZZA COOK (part-time, event driven) Summary Cooks are responsible for quantity production foods in accordance with the DECC’s and St. Louis County’s standards, safety and sanitation policies. Essential Duties and Responsibilities include the following, other duties may be assigned. Cook burgers and fried foods for concessions grill operation Operate broilers, grills, fryers, and ovens Mostly weekends during hockey games plus other entertainment events. Kitchen experience preferred but not necessary. Prepare and bake fresh pizzas for concession operation Operate pizza oven and other kitchen equipment Follow strict sanitation procedures Kitchen experience preferred but not necessary. Work Environment: While performing the duties of this job, the employee is frequently exposed to extreme cold and extreme heat. The noise level in the work environment is usually moderate and occasionally loud. Schedule: • Shifts 6 – 8 hours, 2 – 3 days per week during hockey season, less during the off-season. • Mostly weekends during hockey games plus other entertainment events. • MUST BE AVAILABLE FOR UMD MEN’S HOME HOCKEY GAMES Starting Wage: $10.66/hour COMMISSARY ATTENDANT (part time, event driven) Responsible for daily commissary duties by performing the following duties: Essential Duties and Responsibilities include the following. Other duties may be assigned. Stock concession stands and commissary during events. Maintain all equipment/product in a neat, clean and orderly manner. Report any equipment issues to management. Perform all cleaning and stocking duties as assigned by Concession Manager. Must be a self-starter who can work well with people at all levels in a professional manner. Ability to define problems and resolve them quickly. Excellent organizational skills. Competencies To perform the job successfully, an individual should demonstrate the following: Adaptability – Able to deal with frequent change, delays, or unexpected events. Customer Service – Responds courteously and promptly to commissary needs. Safety and Security – Observes safety and security procedures. Education and/or Experience: High school diploma, GED or equivalent Physical Demands: While performing the duties of this job, you will be required to stand; use hands to prepare food and handle money, talk and hear. You will frequently lift and/or move up to 50 pounds. Work Environment: While performing the duties of this job, you will be frequently exposed to wet and/or humid conditions and moving mechanical parts. You will occasionally be exposed to extreme cold and extreme heat. The noise level in the work environment is usually moderate, but can occasionally be extremely loud (during events). Earplugs are available through your supervisor. Language Skills: You must be able to read and comprehend simple instructions, short correspondence, and memos. You must be able to effectively present information in one-on-one and small group situations to customers, clients and other DECC employees. Mathematical Skills: Must be comfortable handling money and accurate making change. Schedule: UMD hockey games are our primary concessions business and require that commissary be open. Staff must commit to working UMD hockey games as a minimum monthly schedule. Seniority is a consideration in scheduling and an attempt is made to schedule all employees an equal number of shifts. Shifts are generally 4 to 6 hours and are generally nights and weekends. Busiest time is hockey season (October through February), slowest time is during the summer. UMD hockey games are Friday and Saturday nights. Shift is usually 5:15 p.m. to 10:00 p.m. High school hockey games are Tuesday and Thursday nights. Other concessions events include concerts, plays, craft shows, Home Show, Sport Show and circus. Starting Wage: $10.65/hour Job Application Human Resources Contact Information Human Resources 350 Harbor Drive Duluth, MN 55802 If you have questions, please contact Cheryl Oland in Human Resources at jobs@decc.org or 218-722-5573. Business Office Hours: Monday through Friday, 8am to 5pm Location: The DECC Business Office is located at Entrance D. You can find maps and directions here.
