Employment Join the DECC team The Duluth Entertainment Convention Center accommodates world-class events spanning conventions, sports, concerts, arts and entertainment. You can be a part of the energy. We are hiring DECC employees who can be critical to the success of hockey games, symphonies, trade shows, wrestling matches, conventions, galas, ballet performances, concerts and more. Work at the epicenter of entertainment in. Apply to join our team today. Full Time Positions Part Time Positions Job Application Why you’ll love working at the DECC: Health insurance (full-time employees) Dental insurance (full-time employees) PERA (Public Employee Retirement Association) Deferred Comp (547 retirement plan) Paid vacation and sick leave – even for Part-Time employees Flex spending plan (full-time employees) Employee Assistance Program We are environmentally-focused, diverting over 50% of waste from the landfill between our comprehensive recycling, composting, and reusable programs. We offer all employees access to our wellness program, including fitness center, free exercise classes and additional wellness incentives. Free Parking Opportunities for advancement Full-time openings As of 02/08/19 SALES MANAGER (full-time) Applications accepted through Friday, February 22. The Sales Manager position offers a creative, collaborative environment while building working relationships with prospective, new, and existing DECC clients. As Sales Manager, you will facilitate site tours, network with sales partners, research data, and aid businesses in ensuring the DECC is the best location for their conferences and conventions. Responsibilities include: Know DECC capacity, services, availability and capability Maintain positive and productive working relationships with prospective clients, area convention, exhibition and hotel facilities and other area meeting venues Compile and maintain database of prospects of clients. Research past clientele and find ways to create repeat business Host site inspections to meeting planners Produce proposals and conduct event and presentation bids to secure conventions and events Travel to the Twin Cities as needed for sales calls Travel to targeted national destinations 2 to 3 times per year for industry shows and sales calls Join and participate in relevant professional organizations (national, regional or local) to increase business (MPI, MSAE, HSMAI, PCMA, etc.) Partner and work with Visit Duluth sales staff for all major sales efforts Attend hospitality meetings with local hotel and Visit Duluth Sales teams Maintain statistical data pertaining to convention prospects, leads and bookings Required skills and experience: Four-year degree or 3 to 5 years related experience in hospitality and/or sales High proficiency in Word and Outlook Excellent communication, organizational and leadership skills Salary and Schedule: Salary is based on experience. Except when on sales calls, the Sales Manager works approximately 40 hours per week, from 8am to 5pm. When traveling or conducting site inspections or other business as needed, the Sales Manager travels nationally 2-3 times per year and to the Twin Cities monthly. Part-time openings As of 02/08/19 CONCESSIONS SUPERVISOR (part-time) Summary: Our Concessions Operations Assistant is an hourly team members who will assist Department Managers in the supervision of events, will supervise concessions operations within aspects of food quality and product control, and will assist in general daily duties. This is a great position for an out-going, organized person with kitchen and cooking experience. Essential Duties and Responsibilities: Include the following. Other duties may be assigned. • Following event plan to inspect event set-up before guest arrival. • Monitoring events-in-progress. • Assisting concessions manager and acting as a supervisor on the floor during events. • Must be able to do and aid in the supervision of the following: Operate and maintain broilers, grills, fryers, flat tops, and ovens Follow strict sanitation procedures Kitchen and stock room cleaning Stock concession stands and commissary during events Maintain all equipment/product in a neat, clean and orderly manner Report any equipment issues to management Must be a self-starter who can work well with people at all levels in a professional manner Ability to define problems and resolve them quickly Excellent organizational skills Expectation and Competencies: Able to smoothly deal with frequent changes, delays or unexpected events. Respond with the highest degree of professionalism to customer needs. Set expectations and monitor delegated activities. Promote a harassment-free environment. Inspire and motivate others to strive to perform at their best level. Develop a focus on quality in staff; Improve processes, products and services; continually work to improve supervisory skills. Prioritize and plan work activities; Use time efficiently; Organize and schedule other people and their tasks. Safety and Security – Observes safety and security procedures. Education and/or Experience: 2 years of kitchen cooking experience and/or equivalent training. Inventory experience preferred as well. Physical Demands: While performing the duties of this job, you will be required to stand; use hands to prepare food and handle money, talk and hear. You will frequently lift and/or move up to 50 pounds. Work Environment: While performing the duties of this job, the employee is frequently exposed to extreme cold and extreme heat. The noise level in the work environment is usually moderate and occasionally loud. Schedule: • Hours will vary based upon events. During peak season 30-40 hours a week. • Flexibility in hours needed. May work weekdays, weekends, days, or evenings based upon need. • MUST BE AVAILABLE FOR UMD MEN’S HOME HOCKEY GAMES Starting Wage: $14.00/hour or BOE PARKING DIRECTOR (part-time, event driven) • Parking director performs assigned duties outdoors either in the lot area or in the parking ramp during all weather conditions ensuring traffic flows in and out of the DECC facility in a efficient and safe manner. The director may also be assigned to collect parking fees from the parking booth. • Ability to stand/walk for long periods of time while assisting in directing traffic in all weather conditions. • Collect fees from guests and assist guests from enclosed parking booth. • Preferred experience in customer service or related field and some cash handling experience but not necessary. • Must have a flexible availability for event driven schedule (usually 15-20 hrs wkly). Starting Wage: $10.20/hour CONCESSIONS STAND ATTENDANT (part-time, event driven) • Must be friendly, outgoing and have a customer focused personality • Serves food and beverages to guests • rings up sale in cash register and makes change • Stock and replenish stand as needed • Schedule: 2-4 shifts per week –varies according to events, shifts begin in September and are mostly evening and weekend shifts. Availability for men’s hockey games is essential. Starting Wage: $10.00/hour SERVING ASSISTANT (part-time, event driven) • Assist in clean up after meals served and wash equipment. • Assist with plating meals, when required. • Cooperate and assist team workers with other projects as assigned. • Able to deal with frequent change, delays, or unexpected events. • Respond courteously and promptly to customer needs. • Observe sanitation, safety and security procedures. • While performing the duties of this job, you are required to stand and to use your hands to prepare food. You must frequently lift and/or move up to 35-40 pounds • The availability of shifts primarily depends on events in the building. Shifts generally last 4 to 8 hours and can occur at any point during the day, from 8:00 a.m. to 10:00 p.m. or any time in between. We do not schedule an ending time. Starting Wage: $9.86/hour plus gratuities (currently multiple openings) Job Application Human Resources Contact Information Human Resources 350 Harbor Drive Duluth, MN 55802 If you have questions, please contact Cheryl Oland in Human Resources at jobs@decc.org or 218-722-5573. Business Office Hours: Monday through Friday, 8am to 5pm Location: The DECC Business Office is located at Entrance D. You can find maps and directions here.
