Employment Join the DECC team The Duluth Entertainment Convention Center accommodates world-class events spanning conventions, sports, concerts, arts and entertainment. You can be a part of the energy. We are hiring DECC employees who can be critical to the success of hockey games, symphonies, trade shows, wrestling matches, conventions, galas, ballet performances, concerts and more. Work at the epicenter of entertainment in. Apply to join our team today. Full Time Positions Part Time Positions Job Application Why you’ll love working at the DECC: Health insurance (full-time employees) Dental insurance (full-time employees) PERA (Public Employee Retirement Association) Deferred Comp (547 retirement plan) Paid vacation and sick leave – even for Part-Time employees Flex spending plan Employee Assistance Program We are environmentally-focused, diverting over 50% of waste from the landfill between our comprehensive recycling, composting, and reusable programs. We offer all employees access to our wellness program, including fitness center, free exercise classes and additional wellness incentives. Free Parking Opportunities for advancement Full-time openings As of 04/16/18 Catering Manager (full time/salary) The Duluth Entertainment Convention Center offers world-class events spanning conventions, sports, arts and entertainment. Be a part of the energy as our front-of-house Catering Manager. This leadership position offers a creative, collaborative environment while managing our catering service for events between 100 and 1,400 guests. As Catering Manager, you will create preparations before catered events, supervise service during the event, and complete necessary tasks post-event. Responsibilities include: Work closely with chef to coordinate meal service Manage catering staff and service Creative menu development Schedule catering service staff for each event Attend weekly planning meetings Additional duties as assigned by Director of Food Service Preferred skills or experience: Supervisory experience in a food service operation Serving experience in catering or restaurant setting Degree or hospitality experience equivalent Excellent communication skills Salary: The Catering Manager is a full time, salaried position. Compensation is based on experience. Part-time openings As of 04/16/18 CUSTODIAL SERVICES (part-time union position) Our custodial team is a vital part of successful events. Guests appreciate the great work our crew does do to keep things clean and tidy at concerts, hockey games, exhibitor shows, dance competitions, and other exciting events! Ensure that all DECC facilities are clean and welcoming. Must be able to work independently and in a team environment. This is a physical job – While performing the duties of this job, the employee is required to stand, walk, stoop, kneel, crouch, crawl, move at least 50 pounds with or without assistance and use small power tools. Must have a great attitude and work ethic, and have a demonstrated history of working well with co-workers and guests. Schedule: Shifts are typically 6 to 8 hours; 2 to 4 shifts per week; shifts are typically during the day but can also be scheduled occasionally afternoons and/or evenings because of an event driven schedule. Requirements: Pre-employment drug and physical testing. Starting Wage: $10.40/hour ASSISTANT BOX OFFICE MANAGER (part-time) This position is responsible for accurately and with proper controls accounting for cash, credit card and monies received from daily seller deposits for the DECC and AMSOIL Arena Ticket Offices. The Assistant Box Office Manager will help in the management of all aspects of the ticket office, maintain professional relationships with the event promoters, and ensure DECC standards are met. Responsibilities Include: Responsible for accurately counting cash, prepare deposits, create and maintain daily, weekly, monthly and yearly reports through Ticketmaster and for the DECC accounting department. Supervise ticket office staff in training, monitoring, mentoring and scheduling. Monitor historical sales, review audit reports, send out ticket counts, and final Box Office statements for each event. Collect, analyze and interpret data for future needs. Additional duties as assigned by Director of Ticketing. Preferred skills or experience: Box office or management and Accounting experience Proficiency on a computerized ticketing system, Excel, Publisher and Word. Excellent customer service skills in listening and communications. Strong attention to detail, self-starter and must be able to multi-task. Ability to define problems and resolve them. Schedule: The Assistant Box Office Manager is a part-time position working approximately 30+ hours per week. Days, evenings, holidays, weekends, and school breaks will be included in your schedule with flexibility on non-event days or weeks. Starting Wage: $14.00/hour or BOE RECEPTIONIST/ JOB SHARE (part-time) The DECC reception team shines at providing friendly customer service at the DECC. As our afternoon receptionist, the receptionist is responsible for greeting visitors and clients, answering and direct calls, and providing clerical support to various departments. Welcome on-site visitors Answer incoming telephone calls Answer questions about organization directions or other information Monitor visitor access and issue keys when required. (Bayfront) Take payments for services and products Sell/distribute various parking passes Record incoming payments in daily log Distribute paychecks on paydays. (Alternate Friday’s) Receive sort and route mail Lost and found; Sort, document, make/receive calls Sign for incoming deliveries/prepare outgoing deliveries Schedule/prioritize runner for daily runs as requests are received Maintain fax machines, assist users, send faxes and retrieve and route incoming faxes Create and print memos, correspondence, reports, faxes and other documents as necessary Perform other clerical duties as needed, such as filing, photocopying and collating. Maintain confidentiality with regard to upcoming events when appropriate Preferred skills or experience: High school diploma or GED One year reception or training experience Knowledge of Microsoft Office Comfortable operating office equipment – fax, photocopier, printer, etc Excellent customer service skills in listening and communication Strong attention to detail Starting Wage/Schedule: $10.50/hour, Monday-Friday 12:00PM to 5:00PM COOK (part-time) Assist our Executive Chef and Sous Chef by helping prepare and plate delicious meals for banquets, weddings, conventions, and more. Work with a fun staff in a full-service kitchen. Work 2-4 shifts per week (20-25 hours), occasionally more. Shifts are usually morning and afternoon but may include some evening hours. Starting Wage: $10.20/hour or BOE PARKING BOOTH ATTENDANTS (part-time) If you work well independently, enjoy being outside, and have a friendly demeanor, apply to be a Booth Attendant. Meet and greet customers that park in our ramp or service lots and collect applicable fees. Give accurate directions of the Duluth/Superior area. Must keep knowledge of DECC events accurate and up-to-date. Be aware of remaining parking spaces and direct customers to spaces that will maximize parking capacity. Maintain a clean and orderly parking booth, inside and out. Follow and encourage all safety rules and procedures. Refer customer complaints to Parking Manager for follow-up. Report parking lot maintenance needs to Lead Parking Attendant or Parking Manager. Cash handling experience preferred. Shifts vary by event and usually 2-4 shifts per week (10-30 hours) Flexible schedule varied by event scheduled. Starting Wage: $9.70/hour CATERING SERVER (part-time, event driven) • Join our experienced catering staff in a fun atmosphere and be a part of creating a professional environment at weddings, banquets and other events for our guests. • Set tables prior to events, including dishes, tableware, napkins, etc. • Serve food and drinks from kitchen and/or service areas. • Ability to deal with frequent change, delays or unexpected events. • Respond courteously and promptly to customer needs. • Varied shifts available with an event driven schedule. The perfect part-time for someone who wants to work occasionally or is looking to supplement their income. Starting Wage: $9.65 /hour plus gratuities OVERNIGHT LABORER (part-time, union) • Our overnight crew stays busy cleaning up after events and getting the building ready for the next business day. • Clean Arena, Auditorium and Convention Centers after hockey games, concerts, circus and other events; sweep, mop, and ensure that all DECC facilities are clean and welcoming. • Set up and strike tables, chairs and platforms before and after conventions, trade shows and concerts. • This is a physical job you must be able to do a lot of walking and able to lift and move at least 50 pounds, with or without assistance • Shifts are 10 p.m. – 6:30 a.m. typically work 3 to 5 days per week. Varies according to scheduled events. • Ability to read and interpret documents, writes routine reports, and speaks effectively to guests. • Requires pre-employment physical and drug screening. Starting Wage: $10.40/hour plus shift differential SERVING ASSISTANT (part-time, event driven) • Assist in clean up after meals served and wash equipment. • Assist with plating meals, when required. • Cooperate and assist team workers with other projects as assigned. • Able to deal with frequent change, delays, or unexpected events. • Respond courteously and promptly to customer needs. • Observe sanitation, safety and security procedures. • While performing the duties of this job, you are required to stand and to use your hands to prepare food. You must frequently lift and/or move up to 35-40 pounds • The availability of shifts primarily depends on events in the building. Shifts generally last 4 to 8 hours and can occur at any point during the day, from 8:00 a.m. to 10:00 p.m. or any time in between. We do not schedule an ending time. Starting Wage: $9.65/hour plus gratuities BARBACK (part-time/event driven) • Responsible for the complete set-up and strike of portable and permanent bars. • Assist bartenders by helping keep bar area well supplied and clean. • Inspect equipment and inventories to ensure the smooth operation of bar events at the DECC. • Must be outgoing and have a customer focused personality. • Must be able to lift 165 lbs (full keg of beer) up 12 inches (into cooler) with assistance. • Some bar experience helpful. • Shifts vary by events scheduled. Possibility of 1 to 3 shifts per week which may include days, evenings and weekends. Shifts usually are 4-8 hours in duration. Starting Wage: $9.65/hour plus gratuities (currently multiple openings) FRY COOK/PIZZA COOK (part-time event driven) • Cook burgers and fried foods for concessions grill operation. • Operate broilers, grills, fryers, and ovens. • Follow strict sanitation procedures. • Prepare and bake fresh pizzas for concession operation. • Operate pizza oven to prepare and bake fresh pizza’s. • Shifts 6 – 8 hours, 2 – 3 days per week during hockey season, less during the off-season. • Mostly weekends during hockey games plus other entertainment events. • Kitchen experience preferred but not necessary. Starting Wage: $10.00/hour (currently multiple openings) PARKING TRAFFIC DIRECTOR (part-time) • Parking attendant performs duties outside directing traffic and helping keep a safe parking lot. • Required to work outside during rain, snow and heat, etc. • May also be assigned to work in parking booth collecting parking fees. • Shifts vary by event and usually 2-4 shifts per week (10-30 hours). Flexible schedule varied by events scheduled. Starting Wage: $9.95/hour (currently multiple openings) Human Resources Contact Information Human Resources 350 Harbor Drive Duluth, MN 55802 If you have questions, please contact Cheryl Oland in Human Resources at jobs@decc.org or 218-722-5573. Business Office Hours: Monday through Friday, 8am to 5pm Location: The DECC Business Office is located at Entrance D. You can find maps and directions here.
