Ticket Office Find your ticket at the DECC Ticket Office Our box office is the gateway to Duluth entertainment and concerts. To purchase tickets or find out more information about events, visit our ticket lobby or give us a call. Address: 350 Harbor Drive, Duluth, MN 55802 Phone: 800-628-8385 or 218-727-4344 Fax: 218-722-4247 Holiday Ticket Office Hours: Thanksgiving Day – Closed Friday, November 23 – 12pm-5pm Saturday, November 24 – Closed Christmas Eve – 10am-2pm Christmas Day – Closed New Year’s Day – Closed Regular Ticket Office Hours: Monday-Friday, 10am-5pm Saturday, 10am-2pm Sunday – Closed Open during events. Directions to the Ticket Office The DECC Ticket Office is located in the DECC Arena/Symphony Hall Lobby. From the main parking lot, enter at Door D. Ten-minute ticket purchase parking is located behind the DECC along Harbor Drive. We accept: VISA, Mastercard, Discover and AMEX The DECC Ticket Office does not accept phone orders. Call Ticketmaster to charge by phone at 800-745-3000. How to buy tickets Visit our Ticket Office to purchase tickets. Otherwise, visit www.ticketmaster.com or order by phone. Ticketmaster: 800-745-3000 Ticketmaster TTY: 800-943-4327 For more information please call one of our ticket agents at the DECC Ticket Office. Will Call orders may be picked up after 3:30 p.m. on the day of the show. For certain events it will be two hours before event time. Call the Ticket Office at 800-745-3000 for details. All sales are final. Everyone one year and older requires a ticket. Depending on event, facility charge for DECC events is $1.00 to $2.00. General event guidelines For the safety of everyone the following items are prohibited at the DECC. No glass bottles, cans, flasks, hard plastic containers or other potential projectiles, unless given out by the venue. No outside food or beverages. No cameras (professional, digital or otherwise), video cameras, audio recording equipment, laser pointers, flashlights, etc., unless specified by the promoter of the event. No weapons, knives or fireworks. No inflatables (beach balls, hammers and seats), flags, signs or banners. No chains, spiked jewelry or studded belts. Cell phones may be prohibited during certain shows and during the ordering process of tickets. No smoking inside or within 20 feet of any entrance. All large bags, backpacks and large jackets may be searched upon entering the building for certain events. Please check with Guest Services if you have any questions. They are located in the corner of the DECC Ticket Lobby next to the doors of Symphony Hall and the elevator.